Privacy Policy groteschoenen.nl

Version: 1.0
Last updated: 30-12-2025

Thank you for visiting groteschoenen.nl. When you order shoes from us or visit our website, we process personal data. We handle this information with great care and strictly comply with the General Data Protection Regulation (GDPR).

1. Who are we?

We are the data controller for your personal information. Our business details are:

• Webshop: groteschoenen.nl
• Address: [Insert your street, postal code, and city here]
• Chamber of Commerce (KvK) number: [Insert your KvK number here]
• E-mail: info@calandschoen.nl

2. What data do we collect?

We process data that you provide to us, such as:

• Name, address, and place of residence (for the delivery of your shoes)
• Email address and phone number (for order updates)
• Payment details (via our secure payment provider)
• Shoe size and order history
• IP address and browsing behavior (via cookies to improve your website experience)

3. Purpose and Legal Basis

We process this data for the following reasons:

• Orders: To execute the purchase agreement and deliver your package.
• Customer Service: To answer your questions or resolve complaints.
• Legal Obligation: For our tax administration.
• Marketing: Only with your explicit consent, we send newsletters regarding new collections or offers.

4. Retention Period

We do not store your data longer than necessary. For tax purposes, we are legally required to keep our administration, including your invoice data, for 7 years. Contact details for marketing are kept until you unsubscribe.

5. Sharing with Third Parties

We never sell your data to third parties. To run our shop, we collaborate with trusted partners:

• Payment Providers: To handle secure payments.
• Delivery Services: To deliver your shoes to your home.
• IT Service Providers: For our hosting and email software.

6. Your Rights

You have the right to access, correct, or delete your personal data. You can also object to marketing activities. To exercise these rights, please send an email to info@calandschoen.nl.

7. Security

Our webshop is secured with an SSL certificate. This ensures that your data is sent encrypted. We take appropriate measures to prevent misuse, loss, and unauthorized access.

8. Data Protection Authority

If you have a complaint, we would like to hear from you first. However, you also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via their website.